Christian Super is pleased to announce our intent to comply with the Insurance in Superannuation Voluntary Code of Practice, which reflects our long-standing aim to be transparent, honest and timely in the way that we communicate with our members about their insurances. The Code has been developed to increase the overall standard of insurance provided by super funds, to improve both the value and protections offered to members.
We are already compliant with many aspects of the Code, and intend to be fully compliant by 30 June 2020, one year ahead of the required date of June 2021. The following graph shows how we are progressing against our goal.
We have intentionally selected an insurance product that is relevant and tailored to the needs of our members, and we periodically review our offer to ensure it is still the best option for our members. We also work with our insurance provider to continually improve the experience that our members have when they are considering insurances or making a claim. This process is further enhanced by our in-house Member Care Team, who providing outstanding support and care for those members who need to make insurance claims, as we recognise that this can often be a time of great difficulty and stress.
If you have any insurance-related questions, our friendly Member Care Team are always happy to help. It’s a good idea to consider if your insurances are still appropriate whenever your circumstances change. Christian Super provides all members with a default level of insurance cover, but members can alter their insurances or opt-out at any time.
Christian Super is a profit-for-members superannuation fund. This means that should any rebates be received from our insurance provider, these will be used solely to benefit members.
This information was last updated December 2018.